Archive for September, 2005
Thursday, September 8th, 2005
Kentrox and ShoreTel have teamed up to offer small to medium-sized businesses the advantages of call-quality Voice over IP (VoIP) in a combined solution that pairs the ShoreTel Smart IP phone system and the Kentrox Q-Series Quality of Service (QoS) Access Router. By integrating these products, customers are assured of consistent and reliable call quality. […]
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Thursday, September 8th, 2005
Nokia, the world leader in mobile communications, and Kineto Wireless, the key innovator and leading global supplier of UMA (Unlicensed Mobile Access) technology, today announced an agreement to address the area of convergence between fixed and mobile networks and services in selected key customer cases. In addition, the companies are currently engaged in UMA trials […]
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Thursday, September 8th, 2005
Marvell the leader in development of storage, communications, and consumer silicon solutions, today announced a family of highly integrated VoIP solutions targeted at the rapidly growing, Internet voice communications market. The Marvell 88W8618 has been designed specifically for ultra-low power Voice over WLAN (VoWLAN) handsets with other members of the Marvell 88W86 family targeted at […]
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Thursday, September 8th, 2005
Turbolinux, Inc., a global leader of Linux-based solutions, today announced the sales launch of IP-Communication Server, a series of budget priced Linux IP phone system products for small to mid-sized businesses. The IP-Communication Server Series provides cost-effective products with all-in-one functions for a business system with voicemail capability for all phone extensions. [This feed contains […]
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Thursday, September 8th, 2005
Bivio Networks(TM), a leading supplier of next-generation application-oriented networking platforms, today announced the launch of the Bivio 500(TM), a new advanced network appliance designed from the ground up to enable wire-speed execution of Linux network applications at multi-Gigabit speeds. With the Bivio 500, Bivio continues to reshape the networking landscape by allowing Linux network applications […]
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Thursday, September 8th, 2005
Pannaway Technologies, Inc., designers and developers of converged broadband voice, video and data platforms, today announced that Canadian-based Bruce Municipal Telephone System (BMTS/BMI) has selected their IP-enabled Service Convergence Network (SCN(TM)) solution to deliver next-generation broadband services to their customer base of 15,000 existing telecom subscribers. The deal marks an important first step into the […]
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Thursday, September 8th, 2005
Nimsoft today announced the availability of the NimBUS for Cisco IOS® IP Service Level Agreement ( IP SLA ), the latest product option of its service level management solution. The new NimBUS for IP SLA option provides enterprises of all sizes and service providers with an easy-to-use, scalable and cost-effective solution for configuring service level […]
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Thursday, September 8th, 2005
Avaya Inc., a leading global provider of business communications software, systems and services, today announced that Bury Metropolitan Borough Council has completed an overhaul of its communications infrastructure and moved to Internet Protocol (IP) telephony and applications. Working with Sabio, the innovative contact centre services and solutions company, Bury Metropolitan Borough Council (Bury MBC) has […]
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Thursday, September 8th, 2005
CallWave, Inc., a leading provider of VoIP enhanced services, today announced nationwide availability of the CallWave Mobile prepaid cell phone, the first pay-as-you-go phone service with VoIP-enabled features that help customers stretch their airtime, control their costs and enjoy a higher quality phone service. [This feed contains only short descriptions of the articles. To read […]
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Thursday, September 8th, 2005
APconnections, a leading supplier of plug-and-play bandwidth shaping products, today announced that Internet Colorado, a Western Colorado-based Internet Service Provider (ISP), has selected its state-of-the-art AirEqualizer for more than 30-plus wireless access points statewide.[This feed contains only short descriptions of the articles. To read the full article, please click through.] more…
Service Management
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Thursday, September 8th, 2005
Tekelec, a leading developer of telecommunications products for next-generation fixed, mobile and packet networks, today announced a key milestone in the development of its Real Convergence strategy. Tekelec has purchased German and Czech-based iptelorg GmbH, developer of leading-edge Session Initiation Protocol (SIP) routing software, securing a critical IP Multimedia Subsystem (IMS) capability for Tekelec. [This […]
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Thursday, September 8th, 2005
Media advertising might or might not be appropriate for your small business. It depends on the types of products or services you provide. If your company provides services with variable outcomes, advertising in the media might not be your best option. Con… more…
Service Management
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Thursday, September 8th, 2005
Rates for advertising vary widely. They may depend on the type of media, how frequently you run your ads, the size of print ads or the amount of time you buy on radio or television, and the amount you purchase at once. When you go through an advertising a… more…
Service Management
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Thursday, September 8th, 2005
Like any good marketing tactic, successful advertising requires research and planning in advance. Many ad agencies choose to conduct their own market research while others rely on industry reports and independent third-party studies. Tracking your adverti… more…
Service Management
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Thursday, September 8th, 2005
Talking to an advertising sales representative will yield a lot of information about what it costs to advertise in various media. Rates depend on the size of your ads in print publications as well as the frequency with which you advertise. On television a… more…
Service Management
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Thursday, September 8th, 2005
A biostatistician uses his or her knowledge of statistics to study the realms of biology, disease and health. Much like the work of other statisticians in various disciplines, biostatiscians draft studies and obtain relevant data for analysis and conclus… more…
Service Management
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Thursday, September 8th, 2005
Does your marketing message communicate what you want it to? In order to avoid miscommunication, you must carefully word your message and structure your ideas according to how your target audience wants to receive the information. Do not assume anything a… more…
Service Management
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Thursday, September 8th, 2005
Many companies are turning to call center research to figure out how their call center can better address customer concerns. If you want your business to remain competitive, then you should take advantage of this resource too. You can use call center rese… more…
Service Management
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Thursday, September 8th, 2005
Clinical research trials can come in several forms of assessment. These trials typically examine the effects of drugs or treatment forms using a control group and an experimental group to draw conclusions about the efficacy and risks of new medical possib… more…
Service Management
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Thursday, September 8th, 2005
Clinical trial design and implementation can be very difficult. Since these trials often deal with medication, surgeries, and other treatment options, there are many ethical considerations that need to incorporate into the research design. Reviewing and… more…
Service Management
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Thursday, September 8th, 2005
Marketing online costs less than traditional marketing methods and can actually be more effective. Getting high search engine rankings is the single most important marketing tactic that companies can use to market on the Internet. Visitors who come to you… more…
Service Management
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Thursday, September 8th, 2005
With over 80 percent of Internet users being reached through Overture campaigns, cost per click campaigns make sense. Not only is the ROI extremely measurable, but your ad can be seen on various sites like Yahoo, MSN, CNN.com, and CNET. Overture has autom… more…
Service Management
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Thursday, September 8th, 2005
How will you know the best deals on cost per click search engines? First, you need to start with understanding the lingo. While pay per click and cost per click are often used interchangeably, they also have two different meanings.Pay per Click or … more…
Service Management
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Thursday, September 8th, 2005
Is your customer service call center equipped to meet the needs of your customers? When someone has a question or complaint, the last thing they need is to be placed on hold for fifteen minutes, or to get transferred from one person to another. Poor custo… more…
Service Management
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Thursday, September 8th, 2005
Your customer service center is one of the most important parts of your business. People ultimately come to your company for the product or service you provide, but offering high quality customer service can go a long way toward retaining your current cus… more…
Service Management
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Thursday, September 8th, 2005
Customer service consulting can guarantee that your employees are equipped with the skills they need to provide quality customer service. Customer service is often the last line of defense before a customer defects to the competition. People call customer… more…
Service Management
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Thursday, September 8th, 2005
What strategies make for the best customer service management? That varies from company to company, depending on your particular industry along with the size and structure of your business. Personalized research can pinpoint the specific techniques that w… more…
Service Management
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Thursday, September 8th, 2005
A customer service survey can provide the information you need to make your company the number one choice for consumers. Do your customers love working with your business? Or do they experience frustration and disappointment, wishing they had turned to so… more…
Service Management
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Thursday, September 8th, 2005
The right customer service survey forms can take your company to new heights. Hard work and ingenuity are the foundation of any good business, but responding to feedback is also important, to keep your company on the right track. Only by listening to what… more…
Service Management
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Thursday, September 8th, 2005
You can provide your employees with all sorts of customer service tips from various resources. Or you can determine exactly what your customer service employees in particular need to know to improve their performance. Effective research can provide custom… more…
Service Management
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Thursday, September 8th, 2005
A data collection service can make sure your company is pointed in the right direction. Business success often comes from intuition and the right instincts. But basing decisions on professionally conducted research can really help your company exceed cust… more…
Service Management
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Thursday, September 8th, 2005
The best direct mail marketing programs work on a psychological principle. People will do more to avoid pain than they will do to experience pleasure. If you can understand what will cause pain for your prospective buyers, you can take that pain away with… more…
Service Management
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Thursday, September 8th, 2005
To make the most of your marketing dollars, you should plan first and execute your plan, then track it later. You can continue to sharpen your strategies or make adjustments along the way so you will get better at it as time goes on. Your direct marketing… more…
Service Management
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Thursday, September 8th, 2005
The offer is of prime importance in your direct marketing strategy. Whenever you read a piece of “junk mail,” it may seem that the offer is insignificant. It might be hidden or played down. The benefits of the product and its value are what gets emphasize… more…
Service Management
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Thursday, September 8th, 2005
Direct response advertising includes any form of advertising that asks consumers to respond to the ad. The consumers might respond by buying the product or requesting more information. Examples of direct response advertising include infomercials, print ad… more…
Service Management
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Thursday, September 8th, 2005
Good communication is the key to business success. This means not just successfully communicating objectives to your employees, but allowing them to communicate their feelings to the company. Unfortunately, employees may feel pressured not to voice concer… more…
Service Management
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Thursday, September 8th, 2005
Experimental research design utilizes a controlled testing environment to establish cause-and-effect relations. To accomplish this, a professional statistician manipulates variables in order to establish how they affect dependent variables. In so doing,… more…
Service Management
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Thursday, September 8th, 2005
There are many different forecasting methods available to analyze your data. One of the most important tasks is to choose the method that is appropriate for your study design. Regardless of your design, there are some rules of thumb when it comes to anal… more…
Service Management
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Thursday, September 8th, 2005
If free cars sound like a bit of a stretch on your credulity, rest assured that free computers are a far more common giveaway. For some people, this news hardly registers a response. After all, the price of fully loaded desktop packages has dropped precip… more…
Service Management
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Thursday, September 8th, 2005
Free vacations are just one of the inducements for web surfers to participate in consumer surveys. Trips to the Bahamas, Europe, Asia, and Australia are more than enough to draw individuals with both wanderlust and a few spare moments throughout the day. … more…
Service Management
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Thursday, September 8th, 2005
If you are working with panel data and longitudinal analysis and need to manage the correlation structure, you should consider using generalized estimating equations (GEE). In fact, generalized estimating equations are one of the most important ways to an… more…
Service Management
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Thursday, September 8th, 2005
Does your company have good customer service? Have you invested adequate resources into your customer service center? Can customers get solutions to their problems? Are they treated with the respect that will make them enjoy working with your business? On… more…
Service Management
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Thursday, September 8th, 2005
If you want to maximize employee performance, take advantage of cutting edge human capital research. Data collection services have studied all sorts of factors that contribute to higher employee output. By accessing this information, you can identify effe… more…
Service Management
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Thursday, September 8th, 2005
Knowledge of audiences on the Internet helps webmasters and advertisers to reach their target audiences more effectively. As the Web gets older and usage increases, Internet advertising is increasingly being seen as a valuable method for reaching large au… more…
Service Management
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Thursday, September 8th, 2005
Even to this day, most companies do not understand internet marketing and advertising. The rapid changes in technology and advances in online marketing have made it very difficult to keep up. Often, in-house staff members lack the experience and knowledge… more…
Service Management
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Thursday, September 8th, 2005
An interrupted time series design is in essence a single-group pretest-posttest model that has more than one pre-and-post-measure. Tests are administered before and after a manipulation of independent variables of natural occurrence. Interrupted time se… more…
Service Management
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Thursday, September 8th, 2005
By fitting a linear equation to the observed data, linear regression models try to represent the relationship between two variables. These models are an effective way to describe complex relationships between variables. The first variable is the explanat… more…
Service Management
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Thursday, September 8th, 2005
Logistic regression, or logistic discriminant analysis, is a variation of standard regression that is used when the dependent variable is a dichotomy (that is, yes or no). Moreover, like regression analysis, the predictor variables can be either continuo… more…
Service Management
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Thursday, September 8th, 2005
Magazines offer highly targeted audiences and they can provide you with good demographics of their readership. Magazines tend to have a longer shelf life than newspapers, giving your ad longer exposure. Magazines often get passed among friends and family … more…
Service Management
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Thursday, September 8th, 2005
Market research design consulting is used by individuals or companies who are in the process of conceiving a market research plan. As with many research processes, it is easier to fix potential problems or complications before research gets underway. De… more…
Service Management
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Thursday, September 8th, 2005
People seem to confuse marketing and advertising. While their definitions overlap, they are two distinct concepts. Marketing is an overall strategy, a system of planning and implementing different activities to facilitate an exchange between buyers and se… more…
Service Management
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Thursday, September 8th, 2005
Mass media research tells researchers about the effectiveness of media on its audiences. It examines programs and commercials as well as analyzes audience demographics. Research is used to help understand how media and technology work together and what ty… more…
Service Management
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Thursday, September 8th, 2005
Mathematical modeling describes the process of representation arrived at by mathematical means, to create a more acute understanding of a given phenomenon. In this process, the goal is to “match” symbolic statements with observations, in order to elicit … more…
Service Management
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Thursday, September 8th, 2005
If your company uses broadcast media advertising, it needs to fit into your overall marketing strategy. You can buy media yourself or hire somebody to do it. Professional media buyers generally charge three to five percent of the cost of the advertising. … more…
Service Management
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Thursday, September 8th, 2005
Model building is a way to quantitatively represent the relationships between parts of a system, process, or topical area. There are two main types of models–descriptive and predictive. A descriptive model design is used to help understand processes an… more…
Service Management
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Thursday, September 8th, 2005
For more information on advertising research, check out the online resources below:a title=”SA&A Direct Market Research” href=”http://www.saadirect.com/?source=overture”SA&A Direct Market Research/aa title=”The ARS Group” href=”http://www.ars… more…
Service Management
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Thursday, September 8th, 2005
For more information on customer services, check out the online resources below:a title=”Tektronix” href=”http://www.tek.com/Measurement/cgi-bin/framed.pl?Document=/Measurement/Products/catalog/Support/index.html&FrameSet=mbd”Tektronix/aa tit… more…
Service Management
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Thursday, September 8th, 2005
For more information about consumer surveys, check out the online resources below:a target=”_blank” title=”Perseus” href=”http://www.perseus.com/?consumersurvey”Perseus/aa target=”_blank” title=”Maritz Research” href=”http://www.maritzresearc… more…
Service Management
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Thursday, September 8th, 2005
Nielsen TV ratings are vital to the television advertising industry. The ratings determine ad rates and which programs advertisers are more likely to run commercials on. However, Nielson does not measure how well liked programs are. The company keeps tab… more…
Service Management
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Thursday, September 8th, 2005
Online marketing works best when approached from several different angles. Like offline marketing, online marketing involves various methods and sometimes various media. For example, an offline campaign might include newspaper ads, direct mail letters, an… more…
Service Management
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Thursday, September 8th, 2005
Web directories that are human-edited are often more difficult to get listed on than free search engines that are edited by software. Most directories are free, but it can be tricky to get listed highly on them. There are pay for inclusion directories and… more…
Service Management
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Thursday, September 8th, 2005
Political surveys are frequently conducted not only by the campaign managers of candidates looking for reliable voter numbers, but by networks, radio stations, newspapers, and web outlets. The information gleaned from political surveys can even help formu… more…
Service Management
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Thursday, September 8th, 2005
A power calculation is a necessary step for any research project and is required for almost all grant applications. The purpose of a power calculation is to determine an estimate of how many participants or observations are required in order to generate … more…
Service Management
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Thursday, September 8th, 2005
Prediction models are a way of describing the relationship of different ideas of concepts. The type of statistical software and model that you use are dependent on the type of data and outcome measures that you are working with. Additionally, the model … more…
Service Management
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Thursday, September 8th, 2005
Product surveys are conducted by companies seeking valuable customer feedback so that they may improve their offerings and ultimately make more money. Most companies, however, do not conduct the studies themselves. Finding and qualifying participan… more…
Service Management
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Thursday, September 8th, 2005
Quantitative forecasting methods represent the relationship demand and one or more independent variables. Using quantitative forecasting is more objective than using qualitative forecasting.Whenever you are going to conduct a quantitative forecast, y… more…
Service Management
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Thursday, September 8th, 2005
Quantitative research design is used to craft studies centering around numeric values, whether they be actual numbers or simply anything that can be counted, or quantified. These quantitative research designs usually are highly objective, and provide a s… more…
Service Management
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Thursday, September 8th, 2005
Radio advertising is still an effective way to promote your brand. Every day, millions of people listen to the radio in their cars as they drive to and from work, at home while they clean or relax, and at work to keep their days humming along. The power o… more…
Service Management
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Thursday, September 8th, 2005
Regression analysis is an analytical technique that examines the relationship between more than one independent variable and one dependent variable. In comparison, correlation explains the relationship between one independent variable and one dependent v… more…
Service Management
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Thursday, September 8th, 2005
Research design analysis and modeling are just a few examples of services statistical consultants can provide for both the public and private sectors. By assessing the goals of your proposed study, as well as considering any questions you desire to answe… more…
Service Management
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Thursday, September 8th, 2005
Research design strategies can be broken into two broad divisions: qualitative research and quantitative research. Ultimately, a statistician can aid you in determining which type of research design strategies are best for your field and particular study… more…
Service Management
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Thursday, September 8th, 2005
Now that the Web has been commercially available for over 10 years, a decent amount of research on internet marketing has been built up. There is much data to be found on the Web if you know where to look. Trade magazines, government research and your own… more…
Service Management
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Thursday, September 8th, 2005
The goal of sample size calculation is to determine the ideal, or minimum, sample size. Through this statistical process, you can ensure that you are trying to get a sufficient number of participants of observation so you can generate statistically valid… more…
Service Management
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Thursday, September 8th, 2005
For some, the idea of shopping sprees dredges up childhood memories of stampeding down toy store aisles, clearing entire shelves in a race against the clock. Several prominent toy chains offered these timed shopping sprees, granting children the delicious… more…
Service Management
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Thursday, September 8th, 2005
Everyone from television stations to sporting good retailers conduct sports surveys. They may be designed to glean opinions about consumer products such as ping-pong tables and basketball hoops, or they may be general public opinion polls intended to meas… more…
Service Management
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Thursday, September 8th, 2005
Statistical analysis is useful not only in drawing conclusions from existing data, but also from drawing inferences and probable predictions in uncertain situations. There are many different type of statistical analysis depending on what type of data you… more…
Service Management
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Thursday, September 8th, 2005
Statistical consulting is the practice of helping clients through the sometimes confusing and overwhelming realm of statistics. While almost every discipline and industry will require statistical analysis at some point of time, not everyone is equipped t… more…
Service Management
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Thursday, September 8th, 2005
Statistical modeling is a numerical representation of reality that estimates an unknown characteristic. Essentially, it is a way to quantitatively describe and/or predict a physical or behavior phenomenon. Statistical models range from very simplistic t… more…
Service Management
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Thursday, September 8th, 2005
Statistical quality control (also known as SQC) aims to ensure accuracy of data compilation and its ensuing results. More specifically, this term refers to the set of statistical tools which professional statisticians use to ensure this accuracy. Some of… more…
Service Management
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Thursday, September 8th, 2005
As we all know, statistical reports give us a springboard for finding causal connections and probabilities in a wide variety of fields. From such reports in the finance, medical, and educational fields to governmental and social studies analysis, statisti… more…
Service Management
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Thursday, September 8th, 2005
Statisticians are a highly-qualified group of professionals who design, study, and analyze data collections in order to draw unbiased conclusions. While many students of statistics enter work in a variety of fields, this specialized profession usually re… more…
Service Management
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Thursday, September 8th, 2005
A statistics consultant can provide many different services in order to assist with your statistical needs. With statistical data analysis, you may know exactly what services you need, or not even know where to begin. A well qualified consultant can help… more…
Service Management
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Thursday, September 8th, 2005
Survey research design employs statistical expertise to capture patterns of behavior and attitude, typically. By crafting a professional, sound survey, a statistician can gather relevant data and analyze it for appropriate conclusions. This process is u… more…
Service Management
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Thursday, September 8th, 2005
Survival analysis is a set of statistical methodologies used to analyze the occurrence of events over a period of time. When this analysis is applied to the biological science, death is the usual event. These analyses can also be applied to mechanical s… more…
Service Management
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Thursday, September 8th, 2005
The term sweepstakes can refer to a specific type of contest or the prize awarded at the end of that contest. Usually, a sweepstakes generates its jackpot by collecting entry fees for that contest, meaning the sponsor or host need not front the mon… more…
Service Management
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Thursday, September 8th, 2005
Time series analysis is a method used to understand how variables change over time. In many cases, variables are measured at regular intervals. Time series analysis of this data can be either to describe the phenomena that have already occurred or to pr… more…
Service Management
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Thursday, September 8th, 2005
Time series forecasting is a method of predicting future behavior based upon historical behavior. Both the academic and business realms use these types of models frequently in order to describe the world. One reason time series forecasting is popular is… more…
Service Management
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Thursday, September 8th, 2005
Time series research design is another arm of mathematical statistics that statisticians can use to aid the development of your research studies. Some fields which can benefit from time series research design are those in the business and finance realm, … more…
Service Management
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Thursday, September 8th, 2005
Everyone involved in business has tips for good customer service. But who should you really listen to? While perhaps not everyone is as much an expert in this field as they like to think, the one place you really can turn for information is a customer ser… more…
Service Management
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Thursday, September 8th, 2005
Win a travel sweepstakes, and you may find yourself stretching out on a beach chair in some impossibly perfect exotic locale, sipping on a mai tai (or just orange juice for you teetotalers), and gazing out over placid blue waters. Of course, you may also … more…
Service Management
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Thursday, September 8th, 2005
TV advertising might be right for you if your print ads are no longer pulling enough. In most industries, using only one medium to advertise is ineffective at best. So to make some changes, you can start by testing some television ads. Your media sales re… more…
Service Management
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Thursday, September 8th, 2005
Information Week?Ts Charles Babcock in the IWeek Aug 12th isssue praises SOA-Service Oriented Architecture in no uncertain terms: ?oService Oriented Architectures let companies lay the foundation for software that is fast to write, easy to integrate, and runs on a range of platforms?.SOAs provide a way of converting existing software into a set pattern of […]
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Thursday, September 8th, 2005
Traditionally distributed transactions have always run in Serializable isolation level, the safest but most expensive transaction isolation level where everything that we look at is locked from the moment we modify something and until the distributed transaction completes. This is very expensive and most of the time it is not necessary, fortunately we are no […]
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Thursday, September 8th, 2005
Current instructions for configuring Tomcat for JAAS-based Windows authentication.This is the solution for my previous post.
Samba NTLM Authentication: (Get it here.) This package configures exactly as described. I used the example servlet (NtlmHttpAuthExample) included with the package and set up the filter as in the docs. The web.xml file is here.
Notes: I tested on […]
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Thursday, September 8th, 2005
1, mysql?.-设置-符>?utf-8, jdbc驱S3.0.15以S. 2. hibernate.置-?件中,SSz? <property name="connection.useUnicode">true</property> <property name="connection.characterEncoding">UTF-8</property>
3. web.xml设置Filter ================================================= <filter> <filter-name> Set Web Application Character Encoding </filter-name> <filter-class>cn.com.commnet.util.SetEncodeFilter</filter-class> <init-param> <param-name>defaultencoding</param-name> <param-value>UTF-8</param-value> </init-param> </filter> <filter-mapping> <filter-name> Set Web Application Character Encoding </filter-name> <url-pattern>/*</url-pattern> </filter-mapping> ============================================= SetEncodeFilter.java public class SetEncodeFilter implements Filter […]
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Thursday, September 8th, 2005
Contents
Context
Problem
Forces
Solution
Example
Resulting Context
Security Considerations
Operational Considerations
Related Patterns
Acknowledgments
Context
You have an integration solution that consists of applications that are provided by different vendors. These applications run on a variety of platforms. Some of these applications generate messages and many other applications consume the messages.
For example, consider a financial application that integrates trading tools, portfolio management applications, modeling and risk […]
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Thursday, September 8th, 2005
Amex to include RFID in all new Blue cards
Posted Jun 7, 2005, 12:26 PM ET by Marc PertonRelated entries: Misc. Gadgets, Wireless
American Express has announced that it will add the ExpressPay RFID-based payment system to all new Blue cards issued by the company. The ExpressPay card will also be tested in select branches of a […]
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Thursday, September 8th, 2005
August 17
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Service Management
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Thursday, September 8th, 2005
April 27
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Service Management
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